Frequently Asked Questions · OnCue Stage

What is OnCue Stage?

OnCue Stage is more than a stage timer: a live timer, silent messages to the stage, and show management. It lets a show or event manager communicate with a speaker, lecturer or performer on stage without the audience noticing — a tablet on stage shows the timer, and the phone in the manager's hand controls it and sends messages in real time.

Who is OnCue Stage for?

Speakers, lecturers, conference hosts, event producers, theatre and live performance — anyone who needs a speaker timer or a presentation timer with remote control and a quiet way to talk to the stage.

How does it work?

You pair a tablet and a phone using a 5-digit code. The tablet on stage shows a count-up or a countdown, and the phone starts, pauses, resets and sends messages in real time. No cabling, no adapters, no dedicated hardware.

Can the audience see the messages?

No. Messages appear only on the screen that is on stage, facing the person performing. That is the whole point — instead of waving from the wings or interrupting, the message reaches the one person who needs it, quietly.

What devices does OnCue Stage run on?

OnCue Stage is available as an app for iOS and Android, and as a web app (PWA). The screen on stage can open straight away in a browser at oncue.shotaf.co.il/tablet, without installing anything; the controlling side — start, stop, messages and cue lights — runs in the phone app.

How much does OnCue Stage cost?

The whole app is free — the timer, cue lights, screen pairing and messages to the stage, and also show management, contacts and crew, expense tracking, the annual review, mileage tracking and as many stage screens as you need. Free includes up to 7 messages a day and 15 a month to the AI assistant. OnCue Pro gives up to 30 messages a day and 90 a month, and priority support — ₪19.90 per month or ₪199.90 per year, with a 30-day free trial for new subscribers.

How long will it stay free?

The whole app is open during the launch period. Whoever signs up now keeps what is open to them after the launch ends. The free AI allowance may change at any time.

Do I need an internet connection?

Usually yes. The tablet and the phone talk to each other through the server, so both need to be online — a phone hotspot is enough. For a venue with no network the app has a "no internet" mode that connects the phone straight to the tablet. It works between Apple devices (iPhone and iPad), and both devices need to have been signed in beforehand.

What happens if the connection drops mid-show?

The timer on stage keeps running locally — it does not reset or stop because of a network problem, and the devices re-sync on their own once the connection returns. Even so, because this is a live tool, it is worth keeping a simple backup (a wristwatch, a second timer) for the unexpected.

How many devices can I connect?

As many stage screens as you need — tablets or browser screens — and one phone controlling them, on any plan. Another device on the same account joins as a stage screen. The only limit is technical: up to 16 screens in one room, of which up to 5 can be viewers who see only the timer.

Does OnCue Stage support other languages?

Yes. The interface is available in full Hebrew (including RTL), English and Russian, and you can switch language at any time from the app or the website.

Can I sync my shows to a calendar?

Yes. Google Calendar syncs both ways: your shows are written to your main calendar, and events already in it appear in OnCue too. On the phone's own calendar, a calendar named OnCue Stage is created and your shows are written to it; change a time there and it comes back to the app. On an iPhone it reaches your other Apple devices through iCloud; on Android it stays on the phone.

How do I delete my account and data?

At the bottom of the "More" menu in the app: "Delete Account". Deletion is immediate and removes your account, history and personal data from our servers. Photos and notes you uploaded to venues stay with the community, without your name. Before that you can download all your data to a file: "More" → "Settings" → "Download my data".